🧿 Product Information

All our products are 100% authentic and made from natural Narmada stones.
Since these are natural creations, slight variations in color, texture, and size may occur — which add to their uniqueness.

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📦 Order Confirmation

• Orders are confirmed only after payment is received or Cash on Delivery (COD) option is selected.

• Orders can also be booked directly via WhatsApp for quick assistance and personalized service.

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🙋‍♂️ Customer Responsibility

• Customers must ensure that accurate name, contact number, and address are provided while placing the order.

• We are not liable for delays or delivery failures caused due to incorrect or incomplete information.

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🔁 Cancellation Policy

• Orders can be canceled within 12 hours of placing the order.

• Once the product is shipped, cancellation or changes are not allowed.

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🚚 Shipping & Returns

• We offer Worldwide Shipping.

• For COD orders, if the product is received in a damaged condition, please contact us within 24 hours for return assistance.

• Unboxing video is mandatory for damage-related return claims.

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🔄 Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time, without prior notice.

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📞 Contact Us

For any order, shipping, or privacy-related queries, feel free to contact us:
📱 WhatsApp: +91-7697369590
📧 Email: omnarmadeshwarbkw@gmail.com

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